Return Policy

Please review the return policy below before returning merchandise or processing a claim for items damaged during shipping.

• If you are dissatisfied with your purchase for any reason, you may return it for a refund or store credit, less a 15% restocking fee.
• Returned items must be in salable condition.
• Personalized, sale, and custom orders may not be returned.
• Shipping and handling charges are non-refundable.
• Please email us within 7 days of merchandise receipt and request a Return Merchandise Authorization (RMA).
• All returned items must be accompanied by the original packing slip and RMA number.
• You may want to insure your items, as we cannot be responsible for damaged, lost, or misdirected shipments.
• Refunds will be processed after satisfactory completion of these conditions.
• Please email us within 7 days of receiving damaged merchandise. Keep all packaging materials, as they may be needed to file a claim with the carrier.